Terms of service

📜 Terms of Service

Welcome to SitaPrints. By accessing or purchasing from our store, you agree to the following terms and conditions.

🛍️ General Conditions

  • By using this website, you confirm that you are at least 18 years old or using it under supervision.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • Prices and product availability are subject to change without notice.

🎁 Products & Personalization

  • All our products are made-to-order and personalized.
  • Customers are responsible for providing accurate details (photos, names, dates, etc.).
  • We are not responsible for errors caused by incorrect information submitted by the customer.

📦 Orders & Processing

  • Orders are processed within 2–4 business days.
  • Once production starts, orders cannot be cancelled or modified.
  • Delivery timelines may vary depending on location and courier services.

🔁 Returns & Replacements

  • We follow a replacement-only policy.
  • No returns or refunds are accepted on personalized products.
  • Replacements are provided only for:
    • Damaged items
    • Defective products
    • Incorrect items received
  • Issues must be reported within 48 hours of delivery with proof.

💳 Payments

  • All payments must be completed at checkout.
  • We use secure payment gateways to protect your information.

🚚 Shipping

  • Shipping times are estimated and may vary due to external factors.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.

⚠️ Intellectual Property

  • All content on this website (images, designs, text) belongs to SitaPrints.
  • You may not copy, reproduce, or use any content without permission.

🚫 Prohibited Use

You agree not to:

  • Use our products or services for any illegal purpose
  • Violate any laws or regulations
  • Attempt to harm or misuse the website

🔄 Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting.

📩 Contact Us

For any questions regarding these Terms, contact us at:
sitaprints.68@gmail.com

By using our website, you agree to these Terms of Service and our policies.